Barbara has a soft touch, but she’s strong and confident. She doesn’t have just one way of doing things. I worked with her on a project for a mutual client that started out as absolute chaos. Barb came in and strengthened the leader’s authority, organized the team, and developed deliverables that helped them create a framework. She’s fluid. She’s good at facilitating and cutting through complex information to help clients establish a structure and develop training. Barb is always generating great new ideas.